When you purchase something off our store we collect the personal information that you provide us as a part of the buying and selling process. You may be required to provide us information such as your name, address, age and email address. When you browse through our online store, we also automatically receive the Internet Protocal of your network (IP Address) in order to obtain information that will help us know more about your browser and operating system. This information will allow us to understand our community better and helps us developing the website according to its preferences.
All the data that you provide will be used for the following ends:
- Internal record keeping;
- Improve our products and/or services through an internal analysis or through a supply of data to external companies specialized in collecting customers' opinions;
- E-Mail Marketing (when applied): With your permission we may contact you through email about our store, new products, price updates, limited discounts and other information;
- Contact you to collect data for market research;
How do you obtain our consent?
When you provide us with your personal information to complete a purchase, verify your credit card, make a request, arrange a delivery or return a purchase, you are automatically agreeing with our collection and use of personal information that you provide only for those specific purposes. Example: When you complete a purchase and providing us with your delivery address, you consent to let us use that information to ship your product to you. Quando você nos fornece as suas informações pessoais para completar uma transação, verificar o seu cartão de crédito, fazer um pedido, providenciar uma entrega ou retornar uma compra, está a concordar com a nossa recolha e uso de informações pessoais que forneceu apenas para esses fins específicos. Exemplo: Efectuando uma compra e fornecendo a sua morada, consente em utilizarmos esses dados para enviarmos o seu produto.
Em qualquer outra situação secundária em que lhe pedirmos as suas informações pessoais, como marketing, iremos pedir o seu consentimento ou dar-lhe a oportunidade de recusar tal contacto.
How may I revoke my consent?
Após serem fornecidos os seus dados poderá, a qualquer momento, alterar o seu tipo de consentimento caso mude de ideias. Desta forma poderá garantir que não receberá mais informações da nossa parte ou que os seus dados sejam apagados do nosso sistema. Em caso de querer alterar a sua subscrição à nossa newsletter (activar ou desactivar) poderá fazê-lo através da sua conta cliente acedendo ao menu 'Informação'.
We may disclose the personal information you have provided us to any government entity requesting your data if we are required by law to do so.
In order to protect your personal information, we take precautions and follow industry best practices to make sure they are not lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit or debit card information, it will be encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of Internet transmission or electronic storage is safe in its entirety, we follow all PCI-DSS requirements and implement additional measures accepted by industry standards.
A cookie is a small file that asks for permission to be placed in the storage of your computer or mobile device. Once you agree, the file is added and the cookie helps you analyze web traffic or let you know when you visit a particular site.
We use the cookie traffic logs to identify which pages are being used. This helps us analyze traffic data on the web page and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.
In general, cookies help us provide you with a better experience by allowing us to track which pages you find useful or not useful. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most browsers automatically accept cookies, but you can modify your browser to refuse cookies. If you prefer to decline cookies, this may prevent you from taking full advantage of the site.
We reserve the right to modify this privacy policy at any time. So please read it often. The changes and clarifications take effect immediately after being published on the site. If we make changes to the privacy policy, we will notify you about the update. You will then know what information we collect, how we use it, and under what circumstances, if applicable, we will use and / or disclose it.
In case of merging our store with another company, your information can be transferred to the new owners so that we can continue to provide you the best service possible and so that we can keep you updated of all the news.
Our website may contain links that will redirect you to other sites of interest. However, once your session has been redirected to these third-party sites, you should note that we have no control over this site and its content. In this way, we can not be responsible for the protection and privacy of any information you provide to these websites during your session on them. It is also important to note that these websites are not subject to this privacy policy so you should seek to read their privacy policy in order to understand how your data will be treated.
If you wish to access, correct, change or delete any personal information we have about you, please do not hesitate to contact us by email through info@lojabigfish.com or by mail to Avenida Vitor Gallo 92, Marinha Grande, 2430-174, Portugal. We will endeavor to satisfy your request as soon as possible.